Buyers, Be Careful
Saturday, July 7th, 2007While we’ve made the classifieds experience extremely easy at JunkDepot, users still need to take extra precautions while buying. While we would love to trust everyone, there seems to always be another taking advantage of that trust.
If you’ve paid for an item, make sure you have some sort of payment protection to fall back on. Credit card companies do offer some level of protection from fraud and are usually easy to work with. PayPal also offers some protection and has a section of their site dedicated to security. We do not recommend using money orders for transactions since they are the same as cash and are not protected. Also using Western Union to wire money is not a good idea.
To help make JunkDepot a better experience, we stress using RapLeaf Reputations. This system gives buyers and sellers a rating that anyone can use. If you’ve bought an item successfully or unsuccessfully, go to the users page on JunkDepot (the address is http://www.junkdepot.com/user/username), if you aren’t sure of the username, go to the item page where you contacted the seller and click his username at the top of the right column. On the left there is a large green badge like the one presented here. Click the “leave user feedback” link and fill out the form provided.
A simple logical way to avoid any problems is to review the sellers ad. A good listing on JunkDepot is a single item with a descriptive title with at least 2-3 images of that item to view. It’s best of the images are taken from the user and not a product shot off another website. This helps reassure the user does have that item. If the item is not the actual item, contact the user with a real image of the item so you know he/she actually is carrying the item. The body of the ad should be descriptive enough so you know exactly what you are getting, some users will list everything they are carrying which is very confusing and does not describe the item for sale, this is usually as a way to show a potential buyers vastness of products available. Also items which carry a price of $0 should be avoided. If you suspect a fraudulent ad, please use the “Report this listing” link on every ad on the right column.
If you are having problems with a user, please contact us with your information and the offending user. We do block problem accounts, but we cannot refund any lost funds.
